Effective Date: February 11, 2022
- Personal Information We Collect and Why We Collect It
- How We Collect Your Personal Information
- How We Share Personal Information
- Social Features on Our Services
- Your Choices About Tracking and Communications From Us
- Security and Passwords
- Age Restrictions
- Nevada Privacy Notice
- California Privacy Rights
- International Visitors
- Changes to This Policy
- How to Contact Us
Personal Information We Collect and Why We Collect It
“Personal Information” is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you. Personal Information does not include information that is publicly available, de-identified, or aggregated.
|Category of Personal Information||Examples||Purpose(s) for Collection|
|Contact Information||Name, title, alias, postal address, phone number, email address, state ID card number|
|Other Identifiers||Username and password for our Services, security question/answer combinations, IP address, mobile device identifiers, signature, social media usernames|
|Commercial Information||Products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies, purchase channel (online or retail), communication channel preferences, coupon and loyalty program usage, information from surveys, promotions and product reviews|
|Demographic Information||Age, birth date, gender, languages spoken|
|Internet or Other Electronic Network Activity Information||Browser type and language, operating system, internet or mobile network provider, website access time, duration of visit, referring website address, browsing and search history on our websites, webpages viewed immediately before and after our websites, information related to your interactions with our websites, social media pages, emails, online chat, text message communications, and advertisements|
|Geolocation Data||Your physical location based on information you provide directly or inferred from your IP address|
|Audiovisual Information||Audio data collected when you call our customer service numbers|
|Communications with Us||The contents of your communications with us via phone, email, text message, chat, or other means (such as survey responses, product reviews, and comments on our blog and social media pages)|
|Inferences About You from Any Other Category of Information We Collect||Information reflecting your preferences, characteristics, trends, or attitudes|
We may use and share information for any purpose if it is publicly available, de-identified, or aggregated with other information so that it can no longer identify you.
How We Collect Your Personal Information
We collect your Personal Information through various means, including when you directly provide it to us and automatically through your use of our Services. We may also collect Personal Information about you from our Service Providers and from third parties. In some instances, you may be able to choose what information to provide, but sometimes we require certain information from you to use features of our Services.
Information that You Provide
We collect Personal Information about you directly when you:
- Register or maintain an account with us
- Enter search terms or other information through our Services
- Subscribe to receive our notifications
- Exchange communications with us by mail, email, phone, etc.
- Post comments to our online communities
- Obtain customer service or technical support
- Participate in promotional activities (coupons, special offers, sweepstakes, loyalty programs, rewards, surveys, contests, etc.)
- Post reviews or other information about our products or Services
- Connect with us via social media
Information Collected Automatically
WE DRIP, our Service Providers, and/or third-party services also automatically collect certain information about you when you access or use the Services (“Usage Information”). Usage Information may include your IP address, device identifier, browser type, operating system, information about your use of the Services, and data regarding network connected hardware (e.g., computers or mobile devices), the domain name of the website that allowed you to navigate to the Services, search engines used, the length of time spent on the Services, the pages you looked at on the Services, the address (or “URL”) of the websites you visited before and after visiting the Services, the frequency of your visits to the Services, and certain other available information. The methods we use to collect Usage Information include:
- Log Files. Log information is data about your use of the Services, such as IP address, browser type, Internet service provider, referring/exit pages, operating system, date/time stamps, and related data, which may be collected and stored in log files.
- Where necessary to run our website, for example by allowing you to log in and access your account
- To optimize the functionality of our website, including by personalizing content for you, greeting you by name and remembering your preferences (e.g., your choice of language or region)
- For analytics purposes—for example, to help us understand how our website is used, to see what products most interest you, and determine how best to market our products to you. More information on website analytics is provided below.
- For purposes of ad targeting and marketing. These cookies collect information about your browsing behavior on our website in order to show you interest-based advertising when you visit other websites or use social media.
- To determine if you open or act upon our email messages. Information on unsubscribing from our commercial email communications is provided below.
- To obtain information about your interactions with our online advertisements, such as whether you clicked on an ad and the website where you may have seen the ad.
- Web Beacons (“Tracking Pixels”). Web beacons are small graphic images, also known as “Internet tags,” “clear GIFs,” or “Pixel Tags”) embedded in web pages and email messages. Web beacons may be used, without limitation, to count the number of visitors to the Services, to place cookies, to monitor how users navigate the Services, and to count content and advertising views.
- Embedded Scripts. An embedded script is programming code designed to collect information about your interactions with the Services. It is temporarily downloaded onto your computer from WE DRIP’s web server, or from a third party with which WE DRIP works and is active only while you are connected to the Services and deleted or deactivated thereafter.
- Location-identifying Technologies. GPS (global positioning systems) software, geo-filtering and other location-aware technologies locate you (sometimes precisely), or make assumptions about your location, for purposes such as verifying your location and delivering or restricting/providing content based on your location. If you have enabled GPS or use other location-based features on the Services, your device location may be tracked by us and third parties. Content on our Services may be personalized based on various information we may have about you to try to provide you with more location-relevant content.
- Device and Activity Monitoring. Technologies that monitor, and may record, certain of your interactions with the Services, and/or collect and analyze information from your device, such as, without limitation, your operating system, plug-ins, system fonts, and other data, for purposes such as identification, security, fraud prevention, troubleshooting, tracking and/or improving the Services and customizing or optimizing your experience on the Services.
Cookies vary in how long they last. “Session cookies” terminate shortly after you terminate your internet session. “Persistent cookies” are stored on your device until a set expiration date. We use both session cookies and persistent cookies on our website.
Information We Collect from Other Sources
WE DRIP may also obtain information about you from other sources, including our Service Providers. We also may obtain your Personal Information from our parent, subsidiary, and sister companies. In some circumstances, we obtain Personal Information about you from third parties, including business partners, resellers, and data brokers, some of which may sell the information to us. To understand your rights and choices regarding Personal Information collected by other companies, please consult the privacy policies of the businesses that you interact with.
How We Share Personal Information
- Within our group of companies including with our affiliates, subsidiaries, locations, brands, etc.
- With our agents, vendors, consultants, and other service providers (collectively, “Service Providers”) in order for them to provide their services to us. For example, we may share your Personal Information to provide customer service, operate and improve our business and the Services, improve our products and customer service, help run our promotions (including coupons and rewards programs), process payments, perform auditing and quality control, communicate with you, and otherwise operate our business.
- With third parties for co-marketing purposes, to improve our products and services, or to provide you with other products and services that may interest you
- With our advertising partners for the purposes of ad targeting, remarketing, and customized advertising content
- As necessary, for the following purposes: (a) to comply with any legal process; (b) to respond to requests from public and government authorities; (c) to enforce our terms and conditions; (d) to protect our operations and protect our rights, privacy, safety, or property, and/or that of you or others; and (e) to allow us to pursue available remedies or limit the damages that we may sustain
- With our insurers and professional advisers for the purposes of managing risks, obtaining professional advice, exercising or defending against legal claims, etc.
- With third parties in connection with or during negotiations of any reorganization, acquisition, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding)
Social Features on Our Services
Certain functionalities on the Services permit interactions that you initiate between the Services and certain third-party services, such as social networks (“Social Features”). Examples of Social Features include: enabling you to send content such as contacts and photos between the Services and a third-party service; “liking” or “sharing” WE DRIP’s content; logging in to the Services using your third-party service account (e.g., using Facebook Connect to sign-in to the Services); and to otherwise connect the Services to a third-party service (e.g., to pull or push information to or from the Services). If you use Social Features, information you post or provide access to may be publicly displayed on the Services or by the third-party service that you use. Similarly, if you post information on a third-party service that references the Services (e.g., by using a hashtag associated with WE DRIP or one of our brands in a tweet or status update), your post may be used on or in connection with the Services or otherwise by WE DRIP and/or our affiliates. Also, both WE DRIP and the third party may have access to certain information about you and your use of the Services and any third-party service.
Your Choices About Tracking and Communications From Us
Cookies and Tracking Technologies
Cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. Browsers offer different functionalities and options, so you may need to set them separately. Please review your browser’s Help menu for instructions, or visit here for more information. Please note that if you disable all cookies, some features of our Services may not function properly.
Do Not Track Signals
Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no consensus among industry participants as to what “Do Not Track” means in this context. Like many online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser.
Analytics and Advertising Technologies
You may choose not to receive some interest-based advertising by submitting opt-outs. Some of the advertisers and Service Providers that perform advertising-related services for us may participate in the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising and/or the Network Advertising Initiative (“NAI”). To learn more about how you can exercise certain choices regarding interest-based advertising, including use of cross-device data for serving ads, visit here. To learn more about the NAI and your opt-out options for their members, visit here. Please be aware that opting out only means that those selected members should no longer deliver certain interest-based advertising to you but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks).
In addition, we may serve ads on other online services that are targeted to reach people on those services who are also identified in one of more of our databases (“Matched List Ads”). This is done by using tracking technologies or by matching common factors between our databases and the databases of the other online services such as Facebook/Meta or Twitter. We are not responsible for these third-party services, including without limitation the security of the data they hold about you. If we use Facebook to serve Matched List Ads on Facebook services, you should be able to hover over the box in the right corner of such a Facebook ad, or go to your account settings, to find out what options Facebook offers you to control such ads. If we use Twitter Matched List Ads, you should be able to review your ad options in your account settings on Twitter.
WE DRIP is not responsible for the effectiveness of any third parties’ opt-out options or the accuracy of their statements regarding their programs.
You may unsubscribe from our marketing email communications by clicking the “unsubscribe” link found in every commercial email we send, or by going here to unsubscribe. Unsubscribing from our marketing communications will not affect the level or quality of service we provide to you.
Security and Passwords
We take commercially reasonable measures to protect Personal Information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the Internet and electronic storage are not completely secure, and WE DRIP cannot guarantee the security of your Personal Information. You are responsible for maintaining the secrecy of any credentials used to access your account with us. If you suspect any unauthorized activity associated with your account, please report that activity to us immediately.
The Services are intended for adults not less than eighteen (18) years of age. If you are under eighteen (18) years of age, you are not permitted to use the Services and should not send any Personal Information to us. WE DRIP does not knowingly collect Personal Information as defined by the Children’s Online Privacy Protection Act (“COPPA”). If we learn that we collected Personal Information in a manner not permitted by COPPA, we will dispose of that information, or otherwise treat it, in accordance with COPPA and other applicable laws and regulations. If you are a parent or guardian and you believe that your child under the age of thirteen (13) has provided us with Personal Information, please contact us here. Requests must include “COPPA Request” in the first line of the description.
Nevada Privacy Notice
Nevada law allows residents to opt out of the sale of certain Personal Information, called “covered information.” At WE DRIP, we do not sell covered information as defined under Nevada law and we have no plans to change that practice. If you want to be notified if we do change that practice, you may submit your request here. Requests must include “Nevada Privacy Rights Request” in the first line of the description, and include your name, street address, city, state, and ZIP code.
California Privacy Rights
You may obtain a list of the third parties to which we have disclosed Personal Information, as defined under California Civil Code Section 1798.83(e) (a/k/a the “Shine the Light Law”), during the preceding calendar year for third-party direct marketing purposes. To submit a request, please email us here or send a letter to us at WE DRIP, PO Box 300403, Austin, TX 78703 (Attn: Privacy – WE DRIP). Requests must include “California Privacy Rights Request” in the first line of the description, and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the provided email address or mail address.
Changes to This Policy
How to Contact Us